
Orshang improves all-round product and service support by focusing on customers!
Orshang as an automated packaging industry leader, we focus on providing customers with one-stop automated packaging solutions, including: self-adhesive labels customization, labeling machines, filling machines, packaging machines and other equipment, covering the labeling and filling and packaging production lines and equipment accessories, which can satisfy your full range of needs.
Contact usOrshang Service Standard
Service throughout the entire lifespan of your product
7*24 hours/Quick Response
- You can rest assured that our service department is available 24/7/365 to provide services from pre-sales technical solution support to installation and commissioning, maintenance guidance, as well as the analysis and handling of difficult problems, we can respond quickly and effectively to all.
Experts/Training Support
- Orshang’s expert team provides a full range of online and offline diversified training services for customers in need. We can share maintenance cases, daily operation and troubleshooting videos. It also includes customer remote training with all training materials shared synchronously.
Public Welfare/Value-added Services
- Our company has always been committed to reducing the operating costs of production lines, we can provide customers with fully automated packaging line solutions, value-added services and public welfare support in all aspects, from product production to delivery.
After-sales service center
- Remote support is what we use to provide expanded services to our customers. A major advantage is that we are able to identify problems and help our customers solve them by connecting to their systems.
- Our foreign customers especially benefit from this solution, where our programmers have the opportunity to log in to the software program being used and determine why operations have stopped. We can also integrate camera solutions to provide better assistance and troubleshooting!

Customized self-adhesive labels
Our self-adhesive label customization service: you can send us the original design to print the label directly. You can also tell us your needs, we give you the design to print labels. We do not have the service of providing samples, we can only send you the finished labels, and then mass production, printed products will have color difference, if you can not accept it, there is no way to provide services.


